Congrats on winning,

and thanks for being a listener!

 

When can I pick up my tickets?

--Ticket pick-up is Mon – Thurs from 8:30am-4:00pm and Fridays from 8:30am-Noon

 

Where do I pick my tickets up?

--Our address is 600 Beacon Pkwy West. Ste 400 Birmingham 35209. It is the Beacon Ridge Tower Suite 400 is on the 4th Floor

 

Can someone pick my tickets up for me?

--If you are unable to pick your tickets up during pickup hours, you may send someone to pick them up for you. Whoever you send MUST bring a copy of your driver’s license and know your SSN.

 

Can you mail my tickets?

--Unfortunately Not. Tickets cannot be mailed. We must have a signature for every prize given away. How long do I have to pick up my tickets? --Once you receive a phone call letting you know the tickets are in house and ready to be picked up, you have until the day of the show to pick up the tickets. I recently won tickets.

 

When will they be ready for pickup?

--It takes us about 2 months to get the tickets in. As soon as they are ready to be picked up, we will call to let you know.

 

I received an email saying I won tickets/prizes but my email address isn’t on the email. Is it legit?

--YES. When we have more than 1 winner of the same prize (like tickets to a concert) we send a mass email to all the winners. We blind copy the email addresses so no one else can get your information.

 

If any of your questions were not answered in this FAQ email ellenleffel@iheartmedia.com for assistance.